Helpful answers

With more than 20 years of experience serving the metro-Detroit area, Paperwork Diva is here to eliminate financial obstacles and simplify complex paperwork. Explore answers to common questions about our tax preparation, ITIN assistance, notary, and translation services.

Frequently asked questions

Find clear answers to your questions about our documentation, identity verification, filing procedures, and appointment policies.

Do you prepare prior year tax returns and amended returns?

Yes. We have been preparing tax returns since 2004 and regularly handle prior year filings as well as amended returns to bring your tax status fully up to date.

What is the turnaround time for ITIN applications?

Turnaround depends on official processing times from the IRS, but we prepare and review your application thoroughly right away to prevent costly delays. During your initial consultation, we will outline expected timeframes based on your individual documents.

Can all services be completed entirely online?

While you can submit documents through our secure portal, certain matters require an in-person appointment or a comprehensive step-by-step consultation. Some identity verification, original document reviews, and notary actions cannot be completed online. Your initial appointment will determine the best course of action.

What should I bring or have ready before my appointment?

Please ensure you have the specific application or paperwork you need help with, your preferred timeframe for completion, valid government-issued identification, and your banking information if you are completing a tax filing or direct deposit.

How quickly can we resolve my paperwork or tax issue?

Many straightforward forms and tax filings can be reviewed during your initial visit. Complex issues may require dedicated follow-up steps. Your first consultation allows us to diagnose the issue and map out an efficient timeline to resolve it.

Do you offer mobile notary services?

Yes, we provide notary services and can arrange mobile notary appointments within the metro-Detroit area depending on scheduling and availability. Please contact us at 313-350-0278 to check availability.

Do you translate documents into languages other than English and Spanish?

Yes. While English and Spanish are our most frequent requests, we offer translation solutions for a variety of official documents. Reach out directly with your specific document details so we can assist.

What is your appointment deposit policy?

A deposit is required for all scheduled appointments to reserve your time. This ensures focused, one-on-one attention for your case. For full terms, please review our pricing and deposit policy page.

Ready to solve your paperwork headaches?

Book your consultation with Paperwork Diva today. Let our Livonia team guide you toward clarity and self-sufficiency.